Negotiations and interactions are easy when the parties agree on their objectives and also on how to achieve them. But when conflicts of interest arise or emotions start to drive behavior, the encounter immediately becomes more difficult. In this case, special skills are needed to achieve one’s own goals.

Tactical Negotiation® is a method refined from demanding authority tasks to manage challenging interaction and situations. The same tools used in difficult police interrogations or dangerous situations in undercover operations, are sure to work in any business negotiation or encounter. Managing a challenging interaction so that both parties leave the negotiation table satisfied is the path to success in any business encounter, whether in sales, negotiations, or in a pre-employee or expert role.

Draw on over 30 years of experience in managing challenging interaction and negotiation situations and coach your team to handle difficult encounters like a pro.